Neeraj Radhakrishnan

Customer Service Associate @Metro Inc.

Windsor, ON, CA

In my role as a Customer Service Associate at Metro Inc, I have honed my skills in customer engagement, food preparation, and operational efficiency, while gaining valuable experience that complements my mechanical engineering background.Key Responsibilities:Customer Engagement: Delivered exceptional service by providing in-depth product knowledge and personalized recommendations at the deli counter, ensuring a positive shopping experience. Strengthened customer loyalty through attentive communication and responsiveness, significantly enhancing the customer experience.Food Preparation and Presentation: Skillfully prepared and served a variety of deli products, maintaining high standards of quality, freshness, and visual appeal. Collaborated with the team to improve product displays, which led to increased sales and customer satisfaction.Hygiene and Safety Compliance: Adhered to rigorous hygiene and safety protocols in food handling and preparation, contributing to a clean and safe working environment. Ensured compliance with health regulations to uphold the highest standards of safety.Inventory Management and Waste Reduction: Assisted in managing deli inventory, optimizing stock levels, and minimizing waste. Implemented effective rotation practices to maintain product freshness and reduce spoilage, demonstrating attention to detail and organizational skills.