Neeraj Menon

About Neeraj Menon

An accomplished aviation professional with almost 28 years of pioneering & trend setting experience in In-flight Management & Customer Services and Cabin Safety operations.Have many hours of instructional experience as a qualified DGCA approved Cabin Safety Instructor on EMB 190, 170/175 series a/c / Airbus A 320 / ATR 72-600, 42-320, 42-500, 72-500 series a/c, B1900D Beachcraft. Soft skills and Communication skills trainer. Specialties: Start-up strategist for upcoming Airlines, Aviation Institutes for Inflight Crew training & planning. Thorough Customer Handling skills with Brand Building capabilities.Expertise in preparation of Manuals & policies and procuring Dgca approvals required as per CAPS 3100/3300 for obtaining AOP. Consultant for various Aviation/Cruise/Hospitality training academies. Open to Customer Handling Specialist jobs not limited to just aviation but for any challenging role in a corporate environment.

Experience

1. Director Inflight Services & Cabin Safety

   Alhindair

   Feb 2025 — Present · Kochi, IN

   Head of Inflight Services. ATR72-600 ops. Involved in 1st airline launch for State of Kerala.

Education

• ITC Welcomgroup Graduate School of Hotel Administration, Manipal

  Bachelor's Degree

• Kaizen School of Business Management

  MBA, Specialization in Aviation Management

  2009 — 2011

• Manipal Academy of Higher Education

  Bachelor of Hotel Management, Hotel Management

  1993 — 1996

• St. Xavier School - Delhi

  High School, Commerce

  1980 — 1992

Skills

• Team Building
• Management
• Start-Ups
• Operations Management
• Performance Appraisal
• Cabin Safety Procedures Specialist
• Hospitality
• People Management Skills & Employee Counselling
• Civil Aviation
• Team Management
• Operations & Performance Management
• Airlines
• Flight Planning
• Start-Up Analyst
• Caps 3100 - Cabin Safety
• Flights
• Customer Service
• Aviation
• Organizational Development
• Flight Safety
• Training
• Commercial Aviation
• Leadership