Neeraj Agarwal
Associate Director - Engineering @Keka HR
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WORK HISTORY
Associate Director - Engineering @Keka HR
Bengaluru, IN
EDUCATION
Netaji Subhas Institute of Technology
Bachelor of Engineering (B.E.), Computer Engineering
SKILLS
ABOUT NEERAJ AGARWAL
I lead engineering orgs up to 16+ engineers (including managers) across India and the US, owning full product lines end-to-end. My work spans real-time AI products, large-scale distributed systems, supply chain logistics, and insurance platforms.I specialize in building high-reliability systems, scaling teams, and driving engineering performance. I’ve delivered outcomes such as:• MTTA reduction to <1.5 minutes via proactive performance & on-call systems• 40% reduction in last-mile delivery fraud at Jumbotail• 23% improvement in check-ins via geolocation accuracy models• Built org-wide platforms for observability, performance testing, and compliance• Led RAG and conversational AI agent initiativesI operate with a hands-on, data-driven leadership style and work closely with C-level executives to influence product strategy, improve reliability, and accelerate delivery.
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