Neeraj Choudhary
Global Transformation Leader | Operational Excellence | AI & Automation Strategist | GCC & GBS Strategy | 2 USPTO Patent Holder | Driving $100MM+ Impact Across Banking, Insurance & Travel
- Role
- Global VP Head of Process Excellence Enterprise Transformation & Digital Enablement at IGT Solutions
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Neeraj Choudhary
Global Transformation Leader | Operational Excellence | GCC Strategy | Digital, AI & …
Experience
Global VP Head of Process Excellence Enterprise Transformation & Digital Enablement
Apr 2024 — Present · Gurugram, IN
Leading transformation strategy for 22K+ employees across 12+ global sites through high performing transformation team spread across multi geographiesDelivered $1.6MM efficiency gains; improved SLA adherence from 79% to 85%.Built $2.5MM+ pipeline via automation, Gen AI, and data analytics.
Education
Delhi University
B Com, Commerce
1995 — 1998
Kurukshetra University
M Com, Commerce
1998 — 2001
Skills
- Team Management
- Change Management
- Business Process
- Business Process Re-Engineering
- Six Sigma
- Business Process Mapping
- Service Delivery
- Transition Management
- Dmaic
- Operational Excellence
- Process Improvement
- Management
- Offshoring
- Cross-Functional Team Leadership
- Bpo
- Vendor Management
- Black Belt
- Chemical Engineering
- Process Excellence
- Mis
- Business Process Design
- Outsourcing
- Continuous Improvement
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