Neeraj Katoch
Leadership Team @ICICI Bank
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WORK HISTORY
Leadership Team @ICICI Bank
New York, NY, US
EDUCATION
Indian Institute of Banking & Finance
JAIIB, Banking
Welingkar Institute of Management
Post Graduate , Management
Institute of Hotel Management
Bachelor's degree
Indian Institute of Management Bangalore
General Management Programme
SKILLS
ABOUT NEERAJ KATOCH
At ICICI Bank USA, my focus as Head of Remittance Ecosystem, Marketing & Partnerships, and Customer Experience is on nurturing key relationships and enhancing the customer journey. Our team\'s efforts in strategic B2B & B2C marketing have significantly contributed to the robust growth of our remittance channels. With expertise in currency management and a strong grasp on diaspora engagement, we\'ve forged lasting partnerships that benefit our NRI clientele.Previously, as a Zonal & Regional Manager, I spearheaded initiatives to improve liability operations and logistics, which aligned with our organizational mission to deliver exceptional service. My role requires a balance of strategic thinking and operational efficiency, ensuring that we consistently meet the evolving needs of our customers while driving business growth through innovative marketing strategies.
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