Neeraj Yadav
Senior Technical Support Engineer at Persistent Systems | MBA, Operations Management
- Role
- Senior Technical Support Engineer at Persistent Systems
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Neeraj Yadav
As an IT Analyst, contributions focus on technical troubleshooting and end-to-end problem-solving across Windows and MAC environments, ensuring operational efficiency and system optimization. Currently pursuing an MBA in Operations Management at NMIMS, combining academic growth with professional expertise. Equipped with skills in incident management and creative problem-solving, committed to driving continuous improvement and delivering solutions that align with organizational goals.
Experience
Senior Technical Support Engineer
Jul 2025 — Present · Noida, IN
Experienced in delivering end-to-end technical support, managing escalations, and resolving complex IT issues across diverse platforms. Passionate about improving user experience and ensuring system uptime through proactive monitoring and swift resolution. Strong communicator with a problem-solving mindset and a dedication to continuous learning.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA
2024 — 2026
Lucknow University, Lucknow
BCA
2019
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