Neeraj Kumar
Manager Reporting and Insights at Omnicom Media Group with expertise in Business Intelligence, Power BI, SQL, Redshift, AWS, Data Warehousing, Data Integration & Analytics, ITIL, ITSM, Service Delivery
- Role
- Manager Reporting and Insights at Omnicom
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Neeraj Kumar
Results-driven 10+ year as a Service Delivery Manager, managing large-scale IT…
Experience
Manager Reporting and Insights
Jun 2024 — Present · Gurugram, IN
Led a team of 24 to develop and deploy interactive dashboards and insights, aligning analytics initiatives with business objectives and ITIL process standards. • Collaborated with stakeholders to define reporting requirements and implement data visualization solutions that supported strategic decision-making. • Managed daily data operations and ad-hoc reporting requests, utilizing SQL and Alteryx to extract, transform, and load data for actionable insights. • Mentored technical teams in creating workflow solutions and refining ServiceNow processes, thereby enhancing data quality and report accuracy. • Streamlined change management processes for dashboard enhancements, improving operational efficiency and ensuring scalability. • Identified and deployed automation opportunities and application improvements to enhance operational efficiency. • Pinpointed and executed enhancements in automation and applications, resulting in streamlined processes and increased productivity • Analyzed workflows to uncover automation and optimization avenues, implementing targeted upgrades to boost efficiency. • Engineered solutions through automation and app refinement, driving measurable gains in performance and service delivery.
Education
Sikim Manipal University
MBA - Master of Business Administration
2008 — 2010
Mgm College Of Engineering & Technology
Bachelor of Technology - BTech
2004 — 2008
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