Neeraj Kumar
💼 Engagement Lead | 🛍️ Martech Strategist | ☁️ Driving Digital Transformation
- Role
- Engagement Lead at VOIS
- Location
- Jamshedpur, JH, IN
- LinkedIn followers
- 500 followers
About Neeraj Kumar
At VOIS, my role as Engagement Lead fuses technical acumen with a steadfast commitment to stellar service delivery. The team and I focus on punctual and superior service, staying within budget constraints, and continually tracking key performance indicators that signify our progress. Embracing the challenge of leadership, I prioritize motivating our team and providing technical guidance to refine our processes, ensuring optimized market response times.With a background as Deputy General Manager, my expertise extends to Pega Marketing and Decisioning, where I\'ve supported Vodafone Germany\'s architecture and implementation. This experience has honed my abilities in mentoring and developing talent within these domains. My work ethic is grounded in a philosophy that combines customer-centric problem solving with the drive to achieve service excellence and innovation in the telecommunications industry.
Experience
Engagement Lead
Apr 2024 — Present · Pune, IN
I\'m excited to leverage my technical expertise while leading the service delivery team. My focus will be on ensuring on-time, high-quality service delivery within budget. I\'ll lead and motivate the team, troubleshoot issues, and track KPIs to measure success. Additionally, I\'ll continue to provide technical guidance and work towards streamlining processes to optimize time to market.This version emphasizes your ability to both lead and provide technical expertise. It also highlights your focus on efficiency and meeting client needs.
Education
DAV Public School, NIT CAMPUS
12th, Mathematics and Computer Science
1994 — 2008
Kalinga Institute of Industrial Technology, Bhubaneswar
B.TECH, Electronics And Telecommunication
2009 — 2013
Skills
- C++
- Chordiant
- Java
- Css
- Pega Marketing
- Microsoft Excel
- J2ee Application Development
- C
- Pega Dsm
- Pega Cs
- Sql
- Pegasystems Prpc
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