Neeraj Gunjan

Workforce Management Analyst @Uber India Systems Private Limited

Hyderabad, IN

Managed the Forecast for WFM volume and analyse the challengesStreamline the process flow with required analysis and reportsMange multiple stakeholders for their Forecasting and analysing trendsConnect with BPOs and understand and take necessary actions for better FTE utilisation.Responsible for analysing data and trends to predict future business outcomesAnalysing historical data for forecast accuracyWorks collaboratively with other departments to obtain accurate data.Flexibility to adapt to changing trends and forecasting needs.

Annamalai University

Master of Business Administration (MBA), E-Business

Indira Gandhi National Open University

Bachelor in Computer Application, Computer and Information Sciences and Support Services