Neeraj Dixit
- Role
- Sr Software Engineer at CitiusTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Neeraj Dixit
As a Sr. Tech Support Engineer at CitiusTech, I provide L2/L3 production support for…
Experience
Sr Software Engineer
Jul 2024 — Present · Gurugram, IN
Provide L2/L3 production support for critical healthcare applications used by global clients• Troubleshoot Linux, application, and infrastructure issues under strict SLA environments• Perform root cause analysis (RCA) and collaborate with Dev, DB, and Infra teams to prevent repeat incidents• Improved incident resolution time by stabilizing recurring Linux and application issues
Skills
- Operations Management
- Recruiting
- Team Management
- Employee Relations
- Vendor Management
- Windows
- Leadership
- Management
- Team Building
- Microsoft Office
- Sales
- Microsoft Excel
- Training
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