Neeraj Bansal
Manager at HCLTech | Program, Project, People Management | SQL | Advance Excel | PowerBI | Data Analytics | Cross Functional Collaboration
- Role
- Specialist at HCLTech
- Location
- Faridabad, HR, IN
- LinkedIn followers
- 500 followers
About Neeraj Bansal
Strategic and results-driven Manager with over 9 years of experience overseeing service…
Experience
Specialist
Jan 2025 — Present · Noida, IN
Managed Time & Material (T&M) delivery model for 12 high-value customers, ensuring timely fulfillment of service requirements in alignment with signed Statements of Work (SOWs), thereby mitigating potential revenue loss due to delaysCollaborated with cross-functional stakeholders including customers, TAG teams, WPC teams, and service lines to ensure seamless service delivery, driving alignment and accountability across all touchpointsPartnered with sales teams to analyze low-margin customer accounts, identify root causes, and develop targeted improvement plans to support achievement of FY margin goalsDesigned and maintained executive dashboards to present revenue projections vs. actuals, enabling management to track performance, identify gaps, and make data-driven decisionsCheck compliance reports to ensure teams adhered to defined work-hour commitments and followed hybrid Return-to-Office (RTO) policies, promoting accountability and operational disciplineLed resource optimization efforts by tracking utilization and billing status, ensuring underutilized resources were reallocated to billable opportunities to maximize revenue and operational efficiencyFacilitated regular stand-up calls to drive team alignment and conducted targeted training sessions on roles and responsibilities, enhancing clarity, accountability, and performance
Education
Manav Rachna International University
BCA
2010 — 2013
Manav Rachna International University
Master of Computer Applications (MCA)
2013 — 2015
Modern School Faridabad
Class 10
2007 — 2008
Modern School Faridabad
Class 12
2009 — 2010
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