Neeraj Agrawal
Client Partner @Tata Consultancy Services
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WORK HISTORY
Client Partner @Tata Consultancy Services
Currently handling group of EV accounts and ensuring business growth utilizing transformational solutions as per Client expectation.#In my earlier A/c as Client Partner, enabled a year-over-year growth exceeding 15%, facilitating the increase of the IT services portfolio from $25+ million to $35+ million over a span of three.#Maintained steady growth while ensuring exceptional customer satisfaction across a diverse array of services.#Closed deals within the IT portfolio, which included application development, support and cloud transformation.#Crafted successful proposals in response to large-scale bids and requests for proposals, as well as through proactive initiatives.#Guided teams towards success ensuring a solid governance structure for the successful achievement of client objectives.Key Responsibilities :*Relationship Management - Responsible for achieving high customer satisfaction and developing relationships with CXO stakeholders.*Financial Targets - Accountable for reaching revenue and pipeline targets through effective demand generation.*Value Creation - Identify key client success factors and collaboratively create value propositions to achieve business outcomes.*Business Value - Position TCS as a trusted advisor in business, building strong and reliable partnerships.*Account Planning - Engage in forecasting and strategic business planning initiatives.*Escalation Management - Ensure the swift resolution of major escalations, addressing client concerns and implementing necessary mitigation strategies.*Team Management - Foster a team of high performers who are aligned with the goals of the customer.
EDUCATION
SATI
Bachelor of Engineering
Devi Ahilya Vishwavidyalaya
MBA
ABOUT NEERAJ AGRAWAL
A results-driven and self-motivated Management Professional with over 25 years of…
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