Neena D

About Neena D

With over 10 years of HR experience and a SHRM certification, I am an Employee Relations Investigator at Amazon, where I handle highly sensitive and complex cases involving employee complaints, grievances, and disputes. My mission is to ensure a fair, respectful, and inclusive work environment for all employees, and to protect the company\'s reputation and interests from potential legal risks.In my current role, I independently manage assigned casework, propose remedial actions based on investigation findings, and design, collect, and analyze multiple levels of employee and stakeholder feedback. I also leverage my expertise in diversity, process improvement, and multi-state employment law to provide guidance and support to managers and HR partners on best practices, policies, and procedures. Through my work, I have contributed to improving employee satisfaction, retention, and performance at Amazon.

Experience

1. Sr Employee Relations Investigator

   Amazon

   Oct 2020 — Present

   Expert level consultation and knowledge for labor management issues including expert advice on a range of topics including grievances, policy adherence/violation. effects bargaining, arbitration, contract review, proposaland grid drafting, and witness preparation.Company liaison for high level investigations by providing responses to legal and or government entities while producing professional communication via channels written and verbally. Risk mitigation while fact finding- by use ofintellectual analytical skills.Case load review and full cycle investigations ending with preparing and processing settlement agreements, fulfilling third party information requests, and updating personnel records.Reactively worked on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component to mitigate federal and legal risks.

Education

• University of Central Florida

  Bachelor's degree, Organic Chemistry

• University of Central Florida

  Master's degree, Human Resources Management