Neelu Chawla

About Neelu Chawla

A future-focused change agent committed to impacting strategic business priorities through organization development - people, processes, culture and technology across global environments and multiple technology-enabled industries. Adept in conceptualizing and institutionalizing integrated learning, talent & OD solutions to develop leadership capabilities, drive performance improvements, streamline organizational processes, and enhance organizational effectiveness facilitated by digital, technology and analytics. Well recognized for designing and developing performance strategies to transform the organization’s culture. An expert in designing and executing first time right knowledge transfer solutions for client onshore and offshore businesses. A fungible leader with the drive and courage to seek challenging must-win opportunities. A trusted advisor, who can inspire and synergize with internal and external stakeholders / team members to achieve stretch results. A passion for achievement resulting in a superior record of seamlessly delivering mission critical large scale, projects consistently meeting customer / business requirements. A desire for excellence seen through the sustenance of high operating standards across multiple business units and wide geographies. A curious mind with the hunger to learn continuously and drive innovation with humility and inclusiveness.* L & OD Strategy Development* Digital Learning & Technology* People Capability Development* Organization Development* Change Management* Functional Knowledge Management* Culture & Values Implementation* Employee Engagement* L & OD Operations Transformation* Training Delivery / Facilitation

Experience

1. Vice President & Global Talent Supply Chain Transformation and Talent Match Delivery Leader

   Genpact

   Jul 2024 — Present · Hyderabad, IN

Education

• St. Francis Degree College, Hyderabad

  Bachelor, Math, Physics, Computer Science

  1998 — 2001

• Nasr School, Hyderabad

  10th & 12th Grade, ISCE and ISC

  1991 — 1998

• Institute of Management Technology, Ghaziabad

  MBA, Human Resources

  2002 — 2008

Skills

• Management
• Organizational Development
• Talent Management
• Operations Management
• Bpo
• Training
• Training Delivery
• Customer Service
• Coaching
• Soft Skills
• Leadership
• Change Management
• Employee Relations
• Business Process Outsourcing (Bpo)
• Team Management
• Human Resources
• Program Management
• Project Management
• Performance Management
• Workshop Facilitation
• Employee Engagement
• HR Policies