Swapneel Kshetramade
Partnership and Program Management Leader | Ex-Googler with ChromeOS Apps and Games Partner Ecosystem
- Role
- Product Program Manager, Worldwide Applecare Support Programs at Apple
- Location
- Santa Clara, CA, US
- LinkedIn followers
- 500 followers
About Swapneel Kshetramade
WHO I AM I combine my engineering background, my strategic mindset, and my…
Experience
Product Program Manager, Worldwide Applecare Support Programs
Jun 2023 — Present · Cupertino, CA, US
Led the creation and launch of a data infrastructure layer between key AppleCare systems, unlocking new capabilities for data sharing and machine learning. Projected annual savings of $XX M.• Developed a diagnostics app for Apple Vision Pro, giving 40K AppleCare Advisors new capabilities to diagnose Customer issues with eye/hand tracking and environment mapping.
Education
University of Michigan - Stephen M. Ross School of Business
Master of Business Administration - MBA
University of Mumbai
Bachelor of Engineering - BE
Skills
- Business Development
- Business Intelligence
- Agile Methodologies
- Product Management
- Project Management
- Business Analysis
- Team Management
- Sdlc
- Management Consulting
- Process Improvement
- Program Management
- Product Development
- Saas
- Competitive Analysis
- Requirements Analysis
- Cloud Computing
- Vendor Management
- Business Process Improvement
- IT Strategy
- Analytics
- Business Strategy
- Cross-Functional Team Leadership
- Software Project Management
- Strategic Planning
- Project Portfolio Management
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