Neelesh Lodhi

About Neelesh Lodhi

I have an experience in the Network domain more than 2.9+ years I\'m a Network engineer with good knowledge of implementing and troubleshooting LAN and WAN networks with hands-on routers and switches & Currently Working On the Cisco Meraki SD WAN in Service Delivery team*I have a clear understanding of Cisco Routers and Switches.* Well versed with LAN and WAN communication Networking Skills* OSI Model & TCP/IP Model * IP Addressing, Sub-netting, FLSM, VLSM * Layer two technologies, ARP,PING • Configuring, troubleshooting,* Routing ( RIP, DHCP, ACL, NAT, OSPF, BGP, EIGRP, Default, Static )* Switching (VLAN’s VTP, STP, DTP, IVR, Ether channel, Port-Security ) Redundancy (GLBP, HSRP, VRRP)* CISCO Routers ISR1001HX ASR4431, MX64 MX65, MX68, MG21* CISCO switches 35••••00, 9200OS recovery of Router & switch OS Installation of Router & SwitchPassword Recovery Of Router & Switch Other Skills * Outstanding analytical problem-solving and troubleshooting ability.* Good communication (oral –Written), customer service and interpersonal skills.* Both Independence and team orientation, depending on situation.* MS Office.* Flexibility in work hours.

Experience

1. Network Engineer

   Wipro

   Apr 2024 — Present · Pune, IN

   working as Global Configuration Engineer • Installed and configured Cisco Meraki MX & MR, MS (SD-WAN).•Installed and configured Cisco Meraki switches, Router & access points• Handle migration/Test and turn-up tasks and installations in general to configure and delivery SDWAN site devices accordingly;• Handle changes on SSR (Simple Service Request), delivering configuration on meraki• Support 2nd line incidents related to SDWAN Products always cooperating with other levels of support in a in a high level• Build configuration for DyNS SDWAN Products eq: Meraki a according to SDWAN standards;• Providing in-depth technical support to customers through monitoring, localization and remote repair;• Manage supplier activities (e.g. really driving/escalating 3rd party agents to dispatch and repair faults to meet our SLAs;• Provide process improvement input wherever possible;• Provide Technical engineering support capability for a number of multinational customers;• Providing higher level support internally and Hypercare as well• Participate in regular meetings with Senior Technical Support Engineers (3rd line), Consultants, Specialists, vendors and/or other 3rd parties e.g. Customers and Suppliers• Perform quality checks on customer equipment to ensure all configurations meet required compliance standards as well as both customer and company security policies;• Be part of the pre and post-deployment network implementation and understand if what is being deployed is exactly the same as the customer wants or expected to see in place;• Monitor and test DyNS products installed on customer network ( Cisco Meraki) performance and provide network performance statistics and trends reports when needed;• Work in conjunction with Design teams in order to ensure the stable operation of DyNS SDWAN products to be deployed;

Education

• Maharaja Agrasen Himalayan Garhwal University

  Bachelor's of computer Applications

  2020 — 2023

• CHANDIGARH UNIVERSITY

  Master of Computer Applications

  2024 — 2026