Neelesh Ajmani
Strategy and Planning Management, Customer Experience Global Operations @Cisco
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WORK HISTORY
Strategy and Planning Management, Customer Experience Global Operations @Cisco
US
Lead the Data Analytics and Insights team, using Tableau Desktop, for the Customer Success and Acceleration Organization that manages $11B+ in software services revenue leveraging machine-learning-based predictive modeling- Streamline operational activities and establish KPI targets in three global regions by developing a strategy to automate the system using Tableau Desktop- Conceptualize the framework for global success analytics and insights to provide actionable steps to grow renewals from 33% to 50% in two years- Produced executive reporting for key executive stakeholders, driving data-informed decision-making.
EDUCATION
San Jose State University
Master of Business Administration - MBA, Business Administration and Management, General
Jawaharlal Nehru University
Master of Computer Applications - MCA, Computer and Information Sciences and Support Services
Delhi University
Bachelor's degree, Mathematics
ABOUT NEELESH AJMANI
My passion is to understand and solve business problems with the state of the art technology. I have done that throughout my professional life by utilizing my leadership, collaboration, virtual team building, communications, and showing empathy skills, along with staying abreast with the state of the art technologies. I am multifaceted Enterprise Architecture, Strategist, and Program Management Leader with 20+ years of demonstrated success in leading analytics & insights, digital transformations, operational excellence, developing vendor and technology-agnostic strategic plans, creating actionable roadmaps for complex business challenges, and working globally with teams and stakeholders. I have managed complex initiatives through Agile and hybrid methodologies to build state-of-the-art IT infrastructure. I am a Team-oriented leader who mentors peers and colleagues with deep communication and interpersonal skills. My core competence are - Strategic Planning Streamline Global Operations Digital Transformation Organization Change Management Executive Communications Information Management Customer Success Data Analytics & Insights Program/Project Management Producing Business Outcomes Enterprise Collaboration Identity & Access Management Global Security Strategy Infrastructure Evaluations Mergers & Acquisitions Reference Architecture Team Leadership Coaching & Mentorship Data Science Public Speaking
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