Neelam R.
Chief Manager at ICICI Bank
- Role
- Chief Manager Ii Digital Technology at ICICI Bank
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Neelam R.
MBA in Finance with advanced studies in Information & System Management; I bring with me over 20 + years of demonstrated expertise in retail, internet, mobile banking, mobile payments product, marketing and operations, implementing pioneering ideas to deliver value to the customers. Well honed skills in managing overall banking operations, process re-engineering, new product development and customer service, gained while leading diverse and challenging assignments & emerging a winner. My strategic foresight, execution capability & technical acumen enable me to craft & implement strategies to enhance revenue & customer satisfaction. Possess an innate ability to scan the market for emerging opportunities & leverage them to fuel business growth. Recognized for implementing initiatives to ensure banking processes are effective, efficient & aligned to international standards I have led efforts in resolving customer queries related to retail, internet and mobile banking products and operations with consummate ease. Actively promoted banking products & services to suit the need of various customers. Establish healthy business relations with clients & external associates for securing repeat business & long term client loyalty. Lead efforts in ensuring compliance to internal & statutory guidelines while maintaining confidentiality of customer information. A strong team builder, leader & motivator recognized for developing high performing teams that delivers excellent customer service. Lead by example; am passionate about enhancing level of knowledge on products & services among employees and clients.
Experience
Chief Manager Ii Digital Technology
Aug 2021 — Present · Mumbai, IN
Education
The ICFAI University, Tripura
Master of Business Administration (MBA), institute of chartered financial analyst of India
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.