Neelamohan Abbaraju

About Neelamohan Abbaraju

I am an accomplished professional delivering over 21 years of career success in the BFSI industry and 5 years in service industry. My dexterity lies in defining strategic alignment, establishing target operating models, and implementing technology solutions to drive business growth. Demonstrated excellence in Project Management, Program Management, Product Management, Business Operations, Strategic Partnerships, Team leadership and P&L ownership across BFSI and IT industries. Over the time, I have proved my excellence in steering the successful roll-out of complete IT projects with defining scope, setting timelines, analyzing requirements, identifying dependencies and evaluating risks & issues and managing resources.Outstandingly managed cross-functional teams, build strong client relationships and achieved organizational objectives I’ve practiced the administration of risk management, operational excellence, and strategic business planning

Experience

1. Vice President - Payments Operations

   Wells Fargo

   Apr 2023 — Present · Hyderabad, IN

   Orchestrating and implementing high-impact strategies for the Payments Operations, Global Privacy and Compromised Data shared services utility, aligning the team with overarching organizational goals.• Developing and executing shared services strategies in line with key business objectives, exemplifying strategic leadership in planning and execution.• Establishing and optimizing metrics, ensuring business continuity, and strategically planning capacity across India and the Philippines, demonstrating leadership in enhancing operational efficiency.• Steering both internal and external change advisory board meetings, adeptly identifying changes arising from business reengineering, new system development, and process modifications, exhibiting strategic leadership in change management Worked as a Senior Consultant responsible for strategy and planning in the Global Privacy and Compromised Data shared services utility• Developing and implementing shared services strategies aligned with the organization\'s overall business objectives and driving operational excellence• Presenting projects/programs to the internal change advisory board; identifying and understanding changes resulting from business reengineering efforts, new system development, and other modifications to processes

Education

• Indian School of Business

  Certification, Business Administration and Management, General

  2021 — 2021

• Osmania University

  Bachelor of Arts, ENGLISH LANGUAGE AND LITERATURE/LETTERS

  1995 — 1995

• National Council of Hotel Managament, Catering technology and Applied Nutrition

  3 years full time Diploma in Hotel Management, Hotel management

  1993 — 1996

• Osmania University

  Graduation (BA), Modern English Major

  1995

Skills

• Call Center
• Process Migration
• Transition Management
• Project Management
• Change Management
• Process Improvement
• Business Process Improvement
• Six Sigma
• Performance Management
• Service Delivery
• Business Analysis
• Vendor Management
• Offshoring
• Risk Management
• Team Management
• Process Management
• Operations Management
• Relationship Management
• Back Office
• Outsourcing
• Mis
• Employee Engagement