Neelam M.

About Neelam M.

Business Intelligence and Reporting Analyst with 6+ years of experience designing scalable Power BI dashboards, data models, and automated reporting solutions that drive faster, data-backed decisions.Specialize in Power BI, DAX, Power Query, SQL analytics, and star schema modeling with strong expertise in data validation, reconciliation, SLA and KPI reporting, and stakeholder-focused analytics.Known for simplifying complex datasets, improving reporting accuracy, and reducing manual effort through automation. Delivered 100+ dashboards and measures, improved report performance by up to 30 percent, and consistently maintained 100 percent SLA compliance.I enjoy partnering with business teams to translate requirements into actionable insights and building reliable reporting systems that leadership can trust.Core strengths include:• Dashboard Design and Storytelling• Data Modeling and Performance Optimization• Process Automation• Data Accuracy and Governance• Stakeholder Collaboration

Experience

1. Senior Specialist

   Mercer

   Apr 2024 — Present · Noida, IN

   Designed and maintained enterprise Power BI dashboards for premium billing, reconciliation, SLA and KPI tracking, enabling faster operational decisions• Built scalable star schema data models and 100+ DAX measures, improving report performance by 20 to 30 percent• Automated Excel and Power BI workflows, reducing manual effort by 30 percent and saving recurring reporting time• Implemented Row-Level Security across 20+ user groups to ensure secure and compliant access• Led data validation and reconciliation, resolving 30+ discrepancies and minimizing escalations• Partnered with cross-functional stakeholders to deliver 100 percent on-time reporting and smooth client onboarding

Education

• Indira Gandhi National Open University

  Master of Arts - MA, Economics

• Ineuron

  Full Stack Data Science Bootcamp, Data Science

• Galgotias University

  Bachelor's degree, Economics

  2015 — 2018