Neeharika Kudipudi

WORK HISTORY

EDUCATION

ABOUT NEEHARIKA KUDIPUDI

A competent professional with around 4 years of IT experience in ServiceNow Development. With good hands on experience into ITSM module in Service Now willing to work with different modules in Service Now. Experience in ITSM modules like Incident Management and Problem Management, Change management and Service Catalogs. Experience in ITIL process ( Information Technology Infrastructure Library) Worked on Creating UI Policies, data Policies and UI Actions. Worked on Creating Reports, dashboards. Have Experience on HTML,CSS, Javascript. Worked on Service level agreements. Have good experience in creating and managing Service Catalogs, Record Producers, Order Guide. Experience in Creating Custom Tables and Applications. Experience in creating Email Notifications. Experience in Creating Users and Roles and Groups. Experience in Transform Maps and Update Sets and ACL\'s. Worked on Import Sets using Transform maps. Having ability to learn new Technologies and tools quickly. Worked on Creating Client side and Server side scripting. Extensive experience of working with ServiceNow Glide objects such as GlideRecord, GlideSystem, GlideAggregate, GlideAjax. Have Experience in REST Integration. Part of Upgrades monitoring skipped records. Experience in Flow Designer. Good interaction with managers, and team members to coordinate tasks and strong commitment to work. Interacting with customers\' business and technical teams to understand the business requirements and translate them to technical solutions.