Ned Bacheson
Customer Success Leader | Presidents Club (2025) | Founder, Pittsburgh Grass Volleyball LLC
- Role
- Enterprise Customer Success Manager at Silverfort
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Ned Bacheson
Enterprise Customer Success Leader with nearly a decade of experience helping customers from SMB to the Fortune 100 achieve success with their SaaS solutions. Entire Customer Success career has been in cybersecurity with companies including Silverfort, Illumio, Proofpoint and Carnegie Mellon University spinout Wombat Security Technologies (acquired by Proofpoint in 2018 for $225M). Passionate about working for leading edge cybersecurity startups to help them scale, with a focus on strengthening the customer journey, driving customer adoption and securing renewalsAlso the Founder of outdoor sports events organization Pittsburgh Grass Volleyball LLC. Pittsburgh Grass Volleyball created and currently runs western Pennsylvania\'s largest outdoor volleyball event, The Pittsburgh Grass Open Grass Volleyball Tournament. The Pittsburgh Grass Open began in 2016 as a 1 day grass volleyball tournament with 30 participants and has since grown into a 3 day grass volleyball event with over participants in 2025For more information go to
Experience
Enterprise Customer Success Manager
Aug 2024 — Present
Education
Nils Vinje’s Leadership MBA Program
Nils Vinje’s Leadership MBA Program
Universidad Pontificia de Salamanca
Spanish Language and Literature
2009 — 2009
Duquesne University
Bachelor of Science in Business Administration, Entrepreneurship/Entrepreneurial Studies and Spanish
2006 — 2010
Skills
- Marketing
- Product Management
- Customer Support
- Technical Writing
- Logistics
- New Business Development
- Sales
- Salesforce.com
- Data Analysis
- Market Research
- Account Management
- Social Media Marketing
- Multitasking Skills
- Marketing Strategy
- Solution Selling
- Business Planning
- Customer Retention
- Salary
- Podcasting
- Strategic Sales Initiatives
- Channel Sales
- Product Marketing
- Project Management
- Social Media
- Channel
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