Necy Lopes

WORK HISTORY

EDUCATION

ABOUT NECY LOPES

Hello! I’m an experienced communications and client services professional who spentnearly a decade with Mercer. My journey has been an exciting blend of storytelling,strategic thinking and bringing people together to achieve amazing results.As an Executive Communications Specialist, I had the unique privilege of shaping andpresenting key messages for our CEO. Imagine meticulously researching and craftingevent briefs, producing agenda outlines, and managing large-scale events like theCEO\'s annual Global Leadership Meeting. I loved the challenge of revamping projectplans to meet post-COVID regulations while ensuring everything ran smoothly andstayed on budget.Transitioning into the role of Client Delivery Manager, I discovered my passion forunderstanding client needs and creating strategies that drive success. Onboarding newclients and managing a diverse portfolio of US-based clients was thrilling, especiallyknowing my efforts contributed to significant revenue growth. Leading a dedicated teamof project leads and ensuring seamless project execution kept me on my toes andhoned my leadership skills.In my earlier days as a Client Services Team Leader, I directed operations with a client-centric approach, ensuring exceptional experiences and high-quality results. I thrived onmentoring my team, fostering career development, and presenting operationalprocedures that helped retain clients and secure contract renewals.Beyond the titles and responsibilities, what truly drives me is the opportunity to connectwith people, solve problems, and make a positive impact. Whether it’s through strategiccommunication, meticulous project management, or team leadership, I’m passionateabout contributing to organizational success and building strong, lasting relationships.On top of my corporate experience, I’m the Founder & Lead Event Planner for amonthly Accountability Circle support group. Here, I strategically devise and ensuring they run smoothly and make a significant impact. My role includesmeticulous budget management, facilitating dynamic workshops and discussions, andleading compelling marketing strategies. This passion project allows me to createenvironments that foster personal and professional growth while honing my eventplanning skills.Let’s connect and make the world better together!