Neaty Thakur
Head Customer Services with 20+ years of experience | X GE Capital | X Barclays | Customer life cycle | Contact center | Project management | Process improvement & Automation | NPS & VOC | Business Strategy & Development
- Role
- Head of Customer Service at Cpp Assistance Services Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Neaty Thakur
Senior business leader with 20+ years of experience across customer lifecycle management,…
Experience
Head of Customer Service
Cpp Assistance Services Limited
Jan 2023 — Present
Education
India
Graduation
Skills
- Business Development
- Strategy
- Mis
- Portfolio Management
- Crm
- Retail Banking
- Sales Operations
- Banking
- Business Analysis
- Risk Management
- Team Management
- Relationship Management
- Outsourcing
- Credit Risk
- Management
- Analytics
- Business Strategy
- Vendor Management
- Call Center
- Credit Cards
- Negotiation
- Leadership
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