Steve Turner

About Steve Turner

With a great track record spanning over 28 years in the wireless business and proven strengths in management and development, highly competitive and goal oriented. Demonstrates aptitude for leading retail and coaching, developing, and developing professionals in customer service. Proven track record of creating and executing innovative, strategic management plans across a range of sectors. Strong leader who is excellent at inspiring, coaching, and directing others toward a common objective. able to multitask effectively under pressure while remaining collected, calm, and professional.

Experience

1. Vice President of Operations

   Alliance Mobile

   Aug 2011 — Present

   Established and implemented the IT strategy and sales support system for 76 stores, corporate staff, call center, and the business team. Assists in the daily operations of the Slayton Wireless locations by aiding in the areas of security, IT network, loss prevention, and day-to-day support of general PC and printer issues.Conduct monthly store visits to inspect locations for areas of improvement in the sales process, network speeds, and working closely with area directors to identify any hurdles or roadblocks that prevent them from being successful in their day-to-day operations.Investigate complex loss prevention cases and work with AT & T asset recovery to pinpoint training or theft problems. Participate in new manager trainings to discuss loss prevention and security.

Education

• Cabot High School

  High School Diploma

  1987 — 1990