Neal Rousseau

About Neal Rousseau

As a dedicated UX/UI professional, my primary focus is on understanding and addressing the specific needs of clients. I bring valuable expertise in recognizing the potential of technology, such as Artificial Intelligence (AI) and Machine Learning (ML), to create value and transform customer connections. With a background in agile software delivery and user experience design, I offer a comprehensive understanding of leveraging these advanced technologies to drive innovation and foster collaborative environments. By partnering with clients, I aim to help them achieve their objectives, whether it\'s driving sustainable growth, enhancing customer experiences, or optimizing their team\'s performance.

Experience

1. Senior Ux Ui Designer

   Allego

   Jun 2021 — Present · Waltham, MA, US

   Collaborated directly with the Chief Product Officer to orchestrate strategic UX/UI design initiatives for client-facing products at Allego, showcasing adept partnership and a strategic mindset. • Championed the transformational redesign of Allego’s Conversational Intelligence module, harnessing AI-driven insights to optimize sales teams\' effectiveness and drive substantial performance improvements. • Pioneered the revitalization of the Usage Stats portal, leveraging data visualization best practices to skillfully communicate meaningful and pertinent information to clients, ultimately enhancing their decision-making processes. • Drove the comprehensive overhaul of Allego’s UI System Manager, playing a pivotal role in the re-imagination and development of essential components, resulting in an elevated user interface and enhanced functionality. • Conducted rigorous testing and conducted in-depth interviews with the Customer Success team to meticulously align designs with user needs, ensuring an intuitive user experience for dashboards and responsive email designs.

Education

• Framingham State University

  B.A., Graphic Design, Media Communications