Neal Ginsberg

About Neal Ginsberg

Innovative, client-focused, widely experienced professional technologist with over 20 years of experience in pre-sales engineering, and management with a proven track record in customer relations, creation of new ways of thinking, and large scale solutions sales in dynamic multifaceted environments ranging from SMB to Tier 1 Storage companies. Exceptional ability to communicate ideas, comprehend complex issues and inspire teams to exceed expectations.Skills and KnowledgeFibre Channel, iSCSI, SAS, iSCSI, NVMe, NVMeoF, TCP/IP storage devices and protocols including analyzers. Windows OS, MacOS, CentOS/RHEL, VMWare, Unix multiple versions, Multiple vendor hardware platforms, NetApp ONTAP and NetApp Metrocluster solutions, Storage and SAN technologies

Experience

1. Customer Engineering Manager

   ATTO Technology, Inc.

   Feb 2011 — Present

   SAN matter expert for company sales, marketing, and manufacturing projects. Develop unique use cases for company product lines. Prepare and deliver dynamic technical sales presentations. Develop and deliver technical product training for sales and engineering teams. Responsible for a team that executes POC evaluations for customers. Provides coaching and sets performance goals for the team. Product troubleshooting and problem resolution. Support of an account manager and Tier 1 Business Developer directly as well as supporting Product Partnering for all major drive vendors. Work directly with various stakeholders within ATTO to drive revenue targets while balancing the voice of the customer and ATTO resources.• Sucessfully sold consecutive OEM solutions to NetApp’s Metrocluster Business Continuity solution, resulting in multi-million dollar programs running for several years of revenue.• Received NetApp 1TEAM Award for “For Execellence in Execution, Grace under Fire and Restoring Customer Confidence”• Provided technical ownership for certification testing for NetApp E-series storage arrays and ATTO products.• Created training for onboarding new Technical Specialists and Customer Engineers allowing them to more rapidly achieve success in their roles.• Work with Product Management as well as Engineering to prioritize customer driven feature requests and customer bugs.

Education

• University at Buffalo

  Aerospace, Aeronautical and Astronautical Engineering

  1991 — 1996

Skills

• Brocade
• Netapp
• Raid
• Pcie
• Sas
• Fcoe
• Disaster Recovery
• Ethernet
• Solaris
• Servers
• Iscsi
• File Systems
• Storage Virtualization
• Vmware
• Data Center
• Fibre Channel
• Disk Arrays
• Storage Area Networks
• Storage
• Device Drivers
• Tcp/Ip
• Enterprise Storage
• San
• Firmware
• Ata
• Perl
• Embedded Systems
• Ssd
• Debugging
• Protocol Analysis
• Computer Hardware
• Cloud Computing
• Sata
• Hardware
• Usb
• Storage Management
• Nas
• Network-Attached Storage (Nas)
• Scsi
• Operating Systems