Neal Shah

Trial Executive

Role
Trial Executive - Customer Experience at Verizon
Location
East Brunswick, NJ, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Neal Shah

With over 18+ years of experience driving core fiscal and audit management activities for…

Experience

  1. Trial Executive - Customer Experience

    Verizon

    Aug 2018 — Present · Basking Ridge, NJ, US

    Trial manager for 5G - • New Product Trials & Strategy development for Verizon’s New 5G in-home service• Responsible for onboarding, ordering, & installation for successful activation of the product • Managed and tracked customer issues that came up during the process and helped resolution• Identified IT related issues from ordering, implementation, and billing • Developed and maintained KPI • Design deliver & interact with IT on critical issues impacting launch of new products.

Education

  • Rutgers University–Newark

    Master of Business Administration (MBA), Logistics, Materials, Supply Chain Management, Finance and Marketing

    2011 — 2013

  • Princeton High School

    Honors, General Studies

    1992 — 1996

  • Pace University

    CIA -certified internal auditor, continuing education in Auditing

    2018 — 2020

  • University of Cincinnati

    Bachelor's degree, Finance, General & Economics

    1996 — 2000

Skills

  • Sarbanes-Oxley
  • Leadership
  • Global Management
  • Microsoft Office
  • Enterprise Risk Management
  • Supply Chain Management
  • Accounts Receivable
  • Customer Service
  • Project Management
  • Microsoft Word
  • Team Leadership
  • Sox 404
  • Sourcing
  • Healthcare Management
  • Start-Ups
  • Powerpoint
  • Microsoft Excel
  • Process Improvement
  • Operational Compliance
  • Mba
  • Business Strategy
  • Business Process Improvement
  • Six Sigma
  • Global Sourcing
  • Security Audits
  • Final Cut Pro
  • Negotiation
  • Strategic Thinking
  • Software Documentation
  • Sarbanes-Oxley Act
  • Accounting
  • Certified Fraud Examiner
  • Risk Management
  • Management
  • Team Building
  • Gaap
  • Financial Analysis
  • Human Resources
  • Financial Reporting
  • Policy

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Neal Shah — Trial Executive - Customer Experience at Verizon in East Brunswick, NJ, US | Unifers