Neal Laufenberg

About Neal Laufenberg

My professional desire is to see the successful integration of people and tools in all areas of the business.ServiceNow Is Hiring!Want to visibly impact the business every day? At ServiceNow you can have the freedom to create and make a difference. As one of the fastest growing cloud-based software companies in the world, we are aggressively hiring in all areas of the business in nearly every state, province, and country around the globe.Connect with me to learn more or check out Here are a few compelling reasons why I joined ServiceNow:• ServiceNow’s, CEO ranked no. 1 on Forbes Top 25 CEOs• One of the Fastest Growing Companies in the World – Nearly doubled revenue every yearsince inception, ranked number five on the Technology Fast 500TM, and #9 on Forbes\'America\'s Most Promising Companies list• Revolutionary Cloud-based Software – Analysts rave about ServiceNow: Ovum said“ServiceNow has registered the highest growth rate in the market over the last two years” and Gartner calls ServiceNow “the company Gartner sees the most on client\'s vendor selection shortlists”• Culture Driven by Innovation and Performance – The Company is powered by customer success, leaders lead by example, and employees are confident yet humble and operate like they have something to prove.The opportunity is now. Contact me to find out how you can make a difference today!

Experience

1. Principal Ai Solution Architect

   ServiceNow

   Jan 2026 — Present

   Spearheaded AI solution architecture initiatives for the Payer Midwest District, encompassing some of the largets payer accounts in the US. • Conducted thorough evaluations and presales activities to align AI solutions with client needs. • Collaborated with cross-functional teams to ensure seamless integration of AI technologies into existing systems.

Education

• University of Minnesota

  Managment of Information Systems, Information Technology

  1997 — 2011

Skills

• Vendor Management
• Servicenow
• Iis
• Data Center
• Pre-Sales
• Visio
• Software as a Service (Saas)
• Configuration Management
• Technical Sales Presentations
• Integration
• IT Service Management
• IT Management
• Change Management
• Saas
• Virtualization
• Interior Design
• San
• Requirements Analysis
• Cloud Computing
• Active Directory
• Unix
• Windows Server
• Solution Selling
• Sdlc
• Solution Architecture
• Security
• Enterprise Architecture
• Cisco Technologies
• Problem Management
• Solaris
• Incident Management
• IT Operations
• Technical Presentations
• IT Strategy
• Disaster Recovery
• Vmware
• Server Architecture
• Sharepoint
• Vmware Esx
• System Administration