Refana H. Alfredo Ndremaninazafy
Service Engineer Ii @Verimatrix
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WORK HISTORY
Service Engineer Ii @Verimatrix
Munich, DE
Conducting training of internal products to Support and Operations Engineers- Managing and administrating RedHat OpenShift clusters and applications- Installing, configuring, and troubleshooting the company’s products- Conducting internal product testing- Part of a team that provides 24x7x365 global support to partners and customer- Providing Level 2 and 3 troubleshooting for customers via the online support portal- Generating knowledge base articles consisting of lessons learned- Generating software licenses and delivering software to customers- Updating CRM system with an up-to-date customer, system, and project information.
EDUCATION
Technische Universität Ilmenau
Master of Science - MS, Telecommunications Engineering
École Supérieure Polytechnique d'Antsiranana
Bachelor's degree, Electrical and Electronics Engineering
Kazan National Research Technical University named after A.N.Tupolev – KAI
Master of Science - MS, Telecommunications Engineering
Kazan National Research Technical University named after A.N.Tupolev – KAI
Bachelor of Technology - BTech, Telecommunications Engineering
Voronezh State Technical University
Pre-university Russian Language Courses Preparation
ABOUT REFANA H. ALFREDO NDREMANINAZAFY
I’m a self-motivated, adaptable, responsible and multilingual IT professional, with a broad range of IT skills garnered from over 5 years experience in the field. During this time, I’ve worked as System Administrator, Monitoring Engineer (nowadays called SRE - Site Reliability Engineer), Support Engineer L2/L3.I enjoy learning new IT disciplines and skills and sharing what I’ve learned with my peers and work colleagues.I’m passionate about contributing sincerely to innovative teams, solving real-world challenges in cloud, security, and telecom.Open to opportunities: DevOps Engineer, Cybersecurity Analyst / Engineer, SOC Engineer, Security Engineer, System Administrator, Site Reliability Engineering (SRE), Platform Engineer, IT Infrastructure Engineer, SecOps Engineer #Kubernetes #Cybersecurity #CloudComputing #Telecommunications #OpenShift #Leadership #CompTIA #SRE
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