Narendra Dhruv
Technical Specialist @ HCL Technologies | Microsoft 365 & Security Specialist | Expert in Exchange Online, Intune, Defender Suite | PowerShell | Mailbox Migration & Compliance
- Role
- Technical Specialist at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Narendra Dhruv
Over 12 years of hands-on experience in IT, I specialize in managing and supporting Microsoft 365 environments, hybrid identity setups, and security solutions. Currently working as a Technical Specialist at HCL Technologies, I’ve spent the last 4+ years delivering ServiceNow-based support, managing cloud platforms, and resolving complex technical issues for global clients.I have strong command over:Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive)Hybrid Identity Management with Azure AD Connect & Active DirectoryEmail Migrations (Cutover, Staged, Hybrid, BitTitan)ServiceNow Ticketing & UAT TestingSecurity & Compliance using Microsoft Defender, DLP, Intune, Conditional AccessCloud Platforms – Certified in AWS Cloud Practitioner and Azure FundamentalsI’ve also worked on configuring DNS records (SPF, DKIM, DMARC), mailbox permissions, transport rules, chat migrations, and automation using PowerShell.Before HCL, I led IT teams at SafeLabs and Kalpa Ayurved, where I handled L2/L3 escalations, ensured timely resolution, and improved service delivery standards.I’m passionate about simplifying IT processes and helping organizations move faster and more securely in the cloud. My goal is to become a Solution Architect by designing scalable, secure, and future-ready environments.
Experience
Technical Specialist
Nov 2024 — Present · Lucknow, IN
Education
Lovely Professional University
Bachelor of Technology (B.Tech.), ECE
2009 — 2012
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