Nick Costanzo

About Nick Costanzo

Technology specialist with over 25 years IT experience, seeking to continue using my passion for enhancing the customer experience by delivering high quality service and products.A focused technologist with a passion to learn, teach and find rewarding employment with technological passionate companies and people.

Experience

1. Network Engineer

   American AgCredit

   Feb 2023 — Present · Santa Rosa, CA, US

   Supporting networking infrastructure at Tier 3 level for 38 branch locations through our association.Administration Duties- Management of 8 Palo Alto Next-Gen Firewalls (PA-820, PA-3220, PA-VM including Azure and VM-Series)- Administration of 70 Meraki Switches (MS-350, MS-250, MS-425), 13 Meraki Firewalls (MX-64, MX-67) along with 200 Meraki AP\'s (MR45, MR56, MR86)- Administration of Cisco Umbrella including policy, deployments, configuration along with app discovery and control mechanisms - Administration of Cisco ISE for port security within enterprise- Manage & maintenance of LogicMonitor for monitoring of networking devices (switches, firewalls, AP\'s, SD-WAN appliances) within enterprise- Manage and support configuration of 30 Neat Bar video units (Teams) along with administration via Neat Pulse-Management and support of small MS Teams voice services including call queues, Teams Mobile and PTSN users- Support of Brivo systems using Brivo Access (web)- Support of Rhombus cameras via Rhomubus Console (web)- Support of Barco devices via XMS CloudVendor Management- Manage relationship as POC with billing provider Vatic Outsourcing to reconcile monthly expenditures for voice, internet circuits (DIA, Broadband, Fiber, LTE) within providers AT & T, Lumen, Cox, Frontier, Comcast- Manage relationship as POC with Granite Telecommunications for brokered services including voice (POTS) and internet circuits services for 38 branch locations across 6 states- Liaise with Softchoice for managing support relationship with and our Microsoft Teams telephony enterprise deployment.

Education

• Piner High School

  Diploma

  1995 — 1999

Skills

• Os X
• Pos
• Business Process
• Team Leadership
• Erp
• Information Technology
• Telecommunications
• Access
• Analysis
• Time Management
• Vendor Management
• Sql
• Visio
• Active Directory
• Windows Server
• Disaster Recovery
• Vmware Esx
• Lotus Notes
• Change Management
• Project Planning
• Troubleshooting
• Software Documentation
• Sdlc
• Security
• Team Building
• Management
• Project Management
• Customer-Focused Service
• Networking
• IT Management
• Cross-Functional Team Leadership
• Microsoft Exchange
• Vmware Vsphere
• Technical Support
• Business Analysis
• Vmware Infrastructure
• Inventory Management
• Microsoft Dynamics
• Leadership
• Wineries