Nicole Cloonan

About Nicole Cloonan

I am an ambitious and driven professional, constantly striving to excel in multiple areas of my career. Currently, I am part of the exceptional Global team at LinkedIn, where we provide support to members across various social media platforms. As a team, we handle tweets, posts, messages, and moderation for LinkedIn and LinkedInHelp accounts, ensuring prompt and helpful responses to member inquiries. Our primary focus is safeguarding the brand reputation and assisting with high-stakes escalations, with the aim of delivering support to a wide audience. I am dedicated to personal growth and continuous learning, constantly seeking new horizons, expanding my skill set, and staying up-to-date with industry trends. Through proactive engagement in online courses, industry conferences, and connecting with thought leaders, I actively pursue professional development opportunities. By embracing fresh perspectives and innovative solutions, I believe in investing in my growth to make a significant impact in my role and contribute to organizational success. I am driven by the desire to achieve success in all aspects of my professional journey and eagerly embrace opportunities for advancement and skill diversification. I\'m always up for a challenge and look forward to the next one!

Experience

1. Global Community Operations Program Manager

   Stripe

   Feb 2025 — Present

Education

• University of Nebraska at Omaha

  Bachelor's degree, Business Management and Human Resources Management

  2001 — 2007

• Bellevue University

  Master of Business Administration (MBA), Business Administration and Management, General

  2013 — 2016

Skills

• Sales
• Leadership
• Customer Service
• Hotels
• Time Management
• Customer Satisfaction
• Human Resources
• Hospitality Industry
• Training
• Front Office
• Recruiting
• Social Media
• Microsoft Office
• Social Networking
• Team Building
• Awesomeness
• Hotel Management
• Hiring
• Management