Noelle Johnson
Senior Manager, Member Events, Wnba Washington Mystics @Monumental Sports & Entertainment
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WORK HISTORY
Senior Manager, Member Events, Wnba Washington Mystics @Monumental Sports & Entertainment
DC, US
Overseeing the planning and execution of exclusive Member Events, including VIP trips, President’s Circle events, and large-scale fan experiences- Leading the rebuilding of the Membership Services team to improve member engagement and retention-Developing creative, high-quality events and experiences designed to deepen fan relationships and enhance the overall Mystics fan experience- Managing the logistics, budgeting, and marketing of events, ensuring alignment with business goals and objectives- Cultivating strong relationships with VIP members to provide exceptional customer service and tailored experiences.
EDUCATION
Georgia State University
BBA, Finance & Managerial Sciences
ABOUT NOELLE JOHNSON
A results-driven professional with over a decade of experience in event operations, people management, hospitality, and financial planning. Throughout my dynamic career in the sports and entertainment industry, I have excelled in leadership, culture building, event management, and operational efficiency. Leveraging a unique background that includes nearly five years as a financial analyst and underwriter, I bring a strategic and comprehensive approach to my roles. Key attributes include: As Manager of Team Member Services at Mercedes-Benz Stadium: Championed a culture of dedication and meaning within the AMBSE organization. Following my promotion to Manager, I seamlessly assumed leadership responsibilities when my predecessor departed. Proactively supported the recruitment and onboarding process for key roles, contributing to heightened team morale. Successfully developed the Team Member Service Coordinator and Specialist of Scheduling, Hiring and Services, while overseeing the training and integration of new coordinators and managers within the department. As Coordinator of Guest and Team Member Services at Mercedes-Benz Stadium: Recognized for outstanding problem-solving abilities in the role of Logistics Manager. Exhibited swift and strategic responses to unexpected challenges, notably during the Jehovah\'s Witness Convention, where attendance exceeded stadium capacity by over 2,500 guests. Adept at pivoting and implementing contingency plans to ensure seamless operational outcomes. As a Specialty Large Commercial Underwriter at Liberty Mutual: Excelled in crafting meticulous analytical solutions that significantly enhanced the financial performance of the organization. Leveraged a finance background to embark on a successful career as a Financial Analyst/Underwriter in 2013. Successfully managed and grew a $2 million book of business, demonstrating a strategic approach to business development. Notably identified a opportunity during large account annual audit, showcasing keen attention to detail and financial acumen.I am enthusiastic about contributing my diverse skill set to dynamic projects and teams, combining strategic thinking with a hands-on approach to achieve exceptional results.Noelle C. Johnson ncjohn44 [at] gmail.com 40••••••97
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