Nicole Hare
Patient and Client Relations Officer @Government Of British Columbia
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WORK HISTORY
Patient and Client Relations Officer @Government Of British Columbia
Victoria, BC, CA
Investigates patient care complaints; evaluates events relative to health care policies and procedures, and provides recommendations to clients, or their representatives, through telephone and written correspondence. • Analyzes, synthesizes and integrates planning and implementation information related to strategic initiatives impacting the redesign of health services and develops methods to track ongoing issues. • Builds and maintains relationships with Health Authorities, Health Services Policy and Quality Assurance Division, Government Communications and Public Engagement, line managers within the Ministry of Health, and other ministries to gather and exchange information.• Creates source materials later used for communication strategies, fact sheets, briefing documents, reports, and briefing binders for the Leadership Council, the Executive, Cabinet and Treasury Board.• Identifies Health Authority patient care issues and systemic problems related to provincial/national standards of care; identifies gaps and inconsistencies in Ministry of Health policies and prepares recommendations.
EDUCATION
Washington State University
Certificate
Washington State University
Bachelor of Arts - BA
Washington State University Graduate School
Master of Education - MEd
Pacific Sport Vancouver Island - Coach Academy
Certificate, Sport Development Coaching
SKILLS
ABOUT NICOLE HARE
I\'m a proud graduate of Washington State University, where I earned my degree in Business…
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