Neha Baboota

About Neha Baboota

I am an Associate Director - Delivery (Salesforce) at Bugendaitech, with a strong track record of leading high-impact Salesforce Experience Cloud implementations across global clients. With over a decade of experience in technology and consulting, I specialize in transforming complex business requirements into scalable, innovative Salesforce solutions that drive value, efficiency, and growth.What truly drives me is the power of collaboration, continuous learning, and leading with integrity. I thrive in environments where cross-functional teams come together to build something meaningful—and I take pride in mentoring talent, enabling teams to perform at their best, and fostering a culture of inclusion, curiosity, and ownership.As a certified Salesforce professional and an active member of the Trailblazer Community, I believe in giving back—through knowledge sharing, community building, and empowering more women and underrepresented groups in tech. I’ve also been involved in global delivery strategy, process optimization, and innovation through AI and automation—always aiming to stay ahead of the curve.I value resilience, transparency, and a growth mindset, and I’m constantly inspired by the evolving possibilities that technology can unlock for individuals and businesses alike.

Experience

1. Associate Director - Delivery(Salesforce)

   Bugendaitech

   Mar 2025 — Present · Noida, IN

   As an Associate Director - Delivery (Salesforce) at Bugendaitech, I lead end-to-end Salesforce project delivery, ensuring strategic alignment, technical innovation, and operational excellence. I focus on global engineering strategy, stakeholder collaboration, and delivery optimization to maximize business value.Project Leadership & Strategic Planning: Drive Salesforce implementations, ensuring business alignment and efficiency. Optimize global engineering strategy for better value realization.Stakeholder Collaboration: Work closely with stakeholders to translate business requirements into scalable Salesforce solutions.Solution Design & Innovation: Architect and implement tailored Salesforce solutions. Lead PoCs and prototyping for critical business needs.Technical Oversight & Delivery Management: Oversee configuration, customization, and integration of Salesforce for seamless, high-quality delivery.Team Mentorship & Collaboration: Provide technical leadership and mentorship, fostering a learning-driven culture. Work with developers, product managers, and analysts to ensure efficient execution.Quality Assurance & Performance Optimization: Implement testing, validation, and performance monitoring for optimal system efficiency.Compliance & Security Management: Ensure security, compliance, and mitigation of vulnerabilities during solutioning and implementation.Continuous Improvement & Knowledge Management: Stay updated on Salesforce innovations, best practices, and automation. Maintain technical documentation to streamline execution.I strive to enhance project efficiency, drive innovation, and support Bugendaitech’s growth in Salesforce delivery.