Nazra Afreen

About Nazra Afreen

Certified Business Analysis Professional (CBAP®) and Certified Scrum Product Owner (CSPO) with over a decade of experience in product management and business analysis, specializing in driving customer-centric solutions across Supply Chain, Insurance, and Higher Education sectors. Expertise in Agile, Scrum, and DevOps methodologies enables seamless product development and delivery, with a proven track record of managing end-to-end product lifecycles.Demonstrated success in leading large-scale IT initiatives, such as H2 Loading Bays and TAS upgrades, to optimize energy and logistics management. Skilled in defining strategic roadmaps for data visualization and modeling, ensuring alignment with organizational goals. Adept at translating complex business requirements into functional specifications that streamline processes and enhance operational efficiency.Adept at managing product roadmaps, prioritizing features based on customer needs, and fostering collaboration between cross-functional teams. Expertise in SaaS-based application development, stakeholder management, and enterprise-wide Lean-Agile transformation initiatives to drive continuous improvement and business growth.Seeking to leverage a diverse skill set and deep industry knowledge to drive innovation and deliver impactful solutions.

Experience

1. Business Analyst

   Shell

   Oct 2015 — Present · IN

   Identifying and documenting the top 10 business processes for hydrogen loading bays across terminals in Europe to ensure a comprehensive functional roadmap.• Assessing and implementing the best-fit IT solutions to optimize the hydrogen loading process, ensuring scalability, compliance, efficiency in terminal operations.• Defining and integrating a seamless operational support model for both software and hardware components at the terminals, with a focus on minimizing downtime and streamlining maintenance procedures.• Collaborating with key business stakeholders, technical teams, and terminal operators to ensure alignment on business capabilities, IT architecture, and implementation timelines.• Monitoring the performance of IT systems and hydrogen terminal operations, identifying areas for improvement, and implementing enhancements to support business growth and regulatory compliance.

Education

• SCDL

  Master of Business Administration (MBA)

  2010 — 2012

Skills

• Requirements Analysis
• Business Analysis
• Team Management
• Competitive Analysis
• Requirements Gathering
• Sdlc
• Software Project Management
• Crm
• Contract Recruitment
• Employee Engagement
• Market Research
• Management
• Pre-Sales
• Oracle
• Operations Management
• Microsoft Sql Server
• Sql
• Brd
• Uml
• Business Intelligence
• Use Case Diagrams
• Business Strategy
• Vendor Management
• Agile Methodologies
• User Acceptance Testing
• Business Requirements
• Software Development Life Cycle (Sdlc)
• Customer Relationship Management (Crm)