Naznin Alam
Business Analyst @SGI
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WORK HISTORY
Business Analyst @SGI
CA
Partner with business & technology teams to elicit, analyze, translate, and document user stories.•Understand business processes, measures, and sequencing through journey maps, and collaborate with PO and stakeholders to create epics, features, and user stories.•Work with PO to create & manage product backlog and prioritize and plan the product roadmap.•Work with stakeholders to identify improvements to business processes or services that can be accomplished through new or existing technology.•Investigate & understand business requirements and document the relationships between the components of the application system.•Maintain relationships with key business stakeholders to understand changes to business procedures.•Ensure business artifacts are maintained in a requirements repository.•Collaborate with delivery teams & SGI stakeholders to develop and maintain testing plans,procedures, and guidelines to ensure consistent testing procedures following company policies and best practices.•Develop acceptance criteria for user stories that clarify expected outcomes and validate that they have been covered by test cases.•Establish and maintain requirements traceability through user stories and testing artifacts.•Identify defect trends and use that knowledge to improve the test suite.•Identify key performance indicators (KPIs) for the business for delivery teams.•Collaborate with other delivery teams to ensure compatibility and interoperability between Understand business problems and translate them using appropriate techniques to be understoodand implemented by delivery teams.•Work with PO and delivery teams to identify and understand change impacts for inclusion in organizational change management plans.•Elicit & integrate business requirements across divisions or stakeholder groups for use by multiple delivery teams.• Facilitate sprint ceremonies, requirements sessions, and workshops with delivery teams and stakeholders.
EDUCATION
East West University
Bachelors of Business Administration, Business Administration, Management and Operations
University of Regina
Master of Administration in Leadership, Organizational Leadership
ABOUT NAZNIN ALAM
At SGI, my role as a Business Analyst is centered around optimizing business processes and implementing technology solutions that drive efficiency and innovation. Collaboration with product owners and stakeholders has been key in translating complex requirements into actionable user stories, which has significantly contributed to the refinement of the product roadmap. With expertise in both Agile and Waterfall methodologies, I have been instrumental in facilitating cross-functional team synergy and ensuring that the organization\'s strategic objectives are met with precision.My recent engagement includes spearheading process improvements within government procurement, leveraging my analytical skills to enhance policy documents, and guiding process manuals. My commitment to excellence is reflected in the meticulous research and analysis performed to support policy development, aligning with SGI\'s mission to deliver streamlined services. The passion for my work is further evidenced by my contributions to the TDG project, demonstrating a distinct competency in data-driven decision-making that yields tangible results.
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