Nazmeen Sana
People Development Trainer @UnitedHealth Group
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WORK HISTORY
People Development Trainer @UnitedHealth Group
1)New Employee Orientation Trainer(NEO): my concerned are; assisting the performs several tasks like planning and monitoring projects, maintaining standards of quality, handling administrative tasks, and many others. Providing the feedback, analyzing the growth of the branch and meeting up to the benchmark.*Managed and facilitated the entire New Employee Orientation (NEO) program in NCR, enhancing onboarding experiences and ensuring policy compliance.2) Training Delivery:*Delivered dynamic communication and behavioral training sessions globally, catering to diverse learning styles.*Utilized various training methods to maximize participant engagement and knowledge retention.3)Training Needs Analysis:*Conducted comprehensive training needs assessments, collaborating with operations to streamline communication gaps.*Analyzed data and feedback to develop targeted training solutions.4)Collaboration with Cross-Functional with cross-functional teams to design and implement training programs globally.*Ensured training initiatives were aligned with organizational goals.5)Assessment and Evaluation:*Developed and administered assessments to measure training effectiveness globally.*Utilized session feedback and input from managers for continuous improvement.6) Training Program Development:*Led design and development of training programs on business writing skills, business etiquette, teamwork, and assertiveness, aligning with organizational goals.*Applied instructional design principles and adult learning theories to create engaging training materials.*Collaborated with subject matter experts to ensure content accuracy and relevance.
EDUCATION
MICA | The School of Ideas
Digital Marketing: Content writer & Data Analytic
Jain (Deemed-to-be University)
Master of Business Administration - MBA
Udemy
Emotional Intelligence Life Coach Certificate
Indira Gandhi National Open University
Master's degree
MICA | The School of Ideas
Advance Digital Marketer certificate course
ABOUT NAZMEEN SANA
I am a dedicated and results-driven professional with a wealth of experience in leadership, training, and organizational development. Currently serving as a Branch Manager/Team Lead at Freedom Employability Academy (FEA) in Delhi, India, I have successfully directed operational resources, managed branch performance, and implemented strategic plans for uplifting the Monthly Evaluation Rubric (MER) to enhance overall team performance. Professional Journey: Branch Manager/Team Lead at Freedom Employability Academy (FEA) Duration: Jan 2020 - Present (4 yrs) Responsibilities: Overseeing all operational aspects, ensuring excellent customer care, and managing staff training needs. Collaborating with higher authorities to analyze and enhance plans for optimal branch growth. Team Manager at Freedom Employability Academy (FEA) Duration: Oct 2019 - Nov 2022 (3 yrs 2 mos) Skills: Diversity Training, Team Leadership, Professional Learning Communities, Organizational Development, and more. Deputy Branch Manager at Freedom Employability Academy (FEA) Duration: Jun 2019 - Dec 2019 (7 mos) Responsibilities: Assisting the branch in planning and monitoring projects, maintaining quality standards, and providing valuable feedback for continuous improvement. Language & Development Trainer Duration: Feb 2018 - Aug 2019 (1 yr 7 mos) Approach: Utilized creative teaching methods to instill English language principles, fostered critical thinking, and analyzed individual growth. Personality & Behavioural Coach at New Star Institute Duration: Feb 2017 - Jan 2018 (1 yr) Expertise: Conducted adult learning sessions, assessments, life coaching, and facilitated cultural awareness. Skills Snapshot: Diversity Training Team Leadership Professional Learning Communities Organizational Development Program Facilitation Time Management Employee Training Teaching Reading Critical Thinking Interpersonal Skills Soft Skills Training Presentation Skills Leadership Training Training Delivery Thought Leadership Team Motivation Coaching Cultural Awareness Emotional Intelligence I am passionate about fostering positive environments, enhancing individual and team capabilities, and contributing to the growth and success of organizations. Let\'s connect and explore new avenues of collaboration!
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