Nazia S Rafi
ICF ACC - Under study | People Developer | Learning coach | Facilitator | L&D strategist | Completer Finisher
- Role
- Manager - HR and L & d at ITSS
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Nazia S Rafi
Dynamic and result-oriented Learning & Development (L&D) Manager with 18 years of…
Experience
Manager - HR and L & d
May 2022 — Present · Bengaluru, IN
Organizational learning strategy• Established Learning & Development strategies and policies from genesis• Spearheaded TNI across India and developed organizational learning goals• Customized the learning interventions based on organizational goals and industry’s best practicesAssessment and Talent Analytics:• Spearheaded comprehensive assessments including one-on-one with leaders to understand the business and BU learning needs Employee and Leadership program delivery:• Introduced Leadership skills for New Line Managers with ICF coaching practice as the foundation• Designed and developed customized learning interventions with a strong emphasis on feedback and action planCoaching and Mentoring:• Established coaching culture and empowered the growth of New leadersEmployee engagement:• Initiated a culture of learning & sharing through ITSS Knowledge Cafe Fostered strong collaboration with Business stakeholders globally for L&D, TLC & Udemy initiatives• Initiated one on one feedback to address employee grievance L&D tools and reports• Maintained and supervised TLC and Udemy platforms with focus on optimum utilization of the resourcesPerformance Management• Designed and implemented a PMS system from scratch using GreytHR platform• Implemented designation-based scorecard • Aligned Line manager trainings to ensure meaningful PMS conversationsOperations• Developed and implemented HR policies to align with the organizational goals • Streamlined existing processRecruitment and Onboarding• Oversee end to end recruitment process• Creating induction collaterals
Education
Bangalore University
MSc, Psychology
2002 — 2004
Skills
- Organizational Development
- Performance Management
- Leadership Development
- Talent Management
- Workshop Facilitation
- Soft Skills
- Training
- Time Management
- Recruiting
- Interviews
- Training Delivery
- Employee Engagement
- Employee Training
- Team Building
- Executive Coaching
- Coaching
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