Nayelli Cisneros

About Nayelli Cisneros

Hi! I’m Nayelli, a results-driven project coordinator and business analyst with over 10…

Experience

1. Project Manager

   USAID

   Aug 2020 — Present · Washington, DC, US

   Facilitated the establishment of IT software and hardware for U.S. embassies globally. Acted as the liaison between clients and the company, collaborating with diverse teams across the board to ensure projects stay on schedule and within budget.•Work with IT and development teams to design and implement solutions that meet business and client needs. Successfully implemented IT refresh for US Embassies•Lead cross-functional teams in the planning, execution, and delivery of projects on time and within budget. Provide action item tracking, meeting coordination, facilitation, and attendance.•Experienced with subcontractor management, IT infrastructure.•Collaborated with stakeholders to understand their needs and document business requirements.•Resolved issues and mitigate risks when presented.•Mapped existing business processes and identify areas for improvement to increase efficiency and effectiveness.•Aided in implementing new processes or technologies, ensuring that stakeholders are trained and comfortable with changes.•Prepare and present project documentation, including status reports, risk assessments, and post-project evaluations. Identify ongoing opportunities for process improvement and efficiencies within the organization.•Define project scope, objectives, and deliverables, ensuring alignment with stakeholder expectations. In charge of writing Task Order Move Request for all U.S. Embassies.•Utilize tools such as SQL, Excel, and data visualization software to analyze data and present findings to stakeholders.•Conduct stakeholder analysis to identify key players and support strong relationships throughout the project lifecycle.•Well versed in ServiceNow, Tableau, Power BI, Agile methodologies, and Software Development Life Cycle (SDLC)•Exceptional attention to detail, customer service, oral communication and problem solving. •Managed Projects financials by monitoring expenditures, calculating forecasts, and ensured compliance with Policy.

Education

• Harper College

  Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies

• Hawaii Pacific University

  Associates of Science, Management

• Illinois State University

  Bachelor of Business Administration (B.B.A.), International Business

• Roosevelt University

  Master of Business Administration - MBA

• Thammasat University

  Bachelor of Business Administration (B.B.A.), International Business