Nayanika Raj
Product Manager | Certified SAFe® 5 Product Owner/Product Manager | Certified SAFe® 5 Scrum Master
- Role
- Product Manager at Tenant Inc.
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Nayanika Raj
I am a Product Manager at Tenant Inc, a leading provider of cloud-based software solutions for the self-storage industry. I have over three years of experience in product management, and I hold the Certified SAFe® 5 Scrum Master and Certified SAFe® 5 Product Owner/Product Manager credentials. My core competencies include agile process design, market analysis, user-centric solutions, product roadmaps and features, and live testing and feedback. I leverage these skills to deliver innovative and impactful products that enhance the performance and stability of the platform, reduce costs, increase user retention, and improve customer satisfaction. One of my recent achievements was leading the product management efforts for merchandise management and sustenance, which resulted in a 500k reduction in ticket costs by improving platform stability and reducing incoming bugs and to-do tickets. I also spearheaded the onboarding process for clients as the technical project manager, collaborating with cross-functional teams and achieving a successful onboarding rate of 60% in 2021 and 40% in 2022. I am passionate about creating products that make a difference and solve real-world problems. I collaborate with cross-functional teams, stakeholders, and customers to identify and prioritize their needs, and translate them into actionable product roadmaps and features. I also conduct live testing, gather feedback, and monitor metrics to ensure quality and alignment with the product vision. My goal is to drive growth and innovation at Tenant Inc. and beyond.
Experience
Product Manager
Oct 2022 — Present · Newport Beach, CA, US
A part of the Product Team at Tenant Inc, focused at delivering new Features that make a difference- Led product management efforts for merchandise management and sustenance at TENANT INC, resulting in a 500k reduction in ticket costs by improving platform stability and reducing incoming bugs and to-do tickets- Designed and implemented an agile process, facilitated regular scrum meetings, and conducted live testing to gather requirements and ensure timely releases, product roadmaps, and future developments.
Education
University of Southern California
Master's Degree
2019 — 2021
Narsee Monjee Institute of Management Studies, Mumbai
Bachelor of Technology - BTech
2013 — 2018
Narsee Monjee Institute of Management Studies, Mumbai
Master of Business Administration - MBA (Technology Management)
2013 — 2018
USC Marshall School of Business
Graduate Certificate
2019 — 2021
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