Nayana Paul
Success. Determination. Agility
- Role
- Customer Success Manager Mid-market at Birdeye
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Nayana Paul
I lead and execute complex projects that deliver value to our clients and stakeholders across various domains and industries. As a Senior Associate Project Manager, I have successfully managed multiple large-scale and high-impact projects. These projects have resulted in high customer satisfaction and retention rates, as well as increased efficiency and security for our clients.With a decade of experience in project management, customer service, and operations, I have developed strong analytical and problem-solving skills, which are supported by my Bachelor\'s degree in Science from Gauhati University and my PMP certification. I also have skills in CRM, insights, and critical accountability, which enable me to enhance communication, improve processes, and drive innovation and growth. I am passionate about solving problems, delivering quality, and exceeding expectations. My goal is to leverage my expertise and credentials to contribute to organization\'s vision and mission.
Experience
Customer Success Manager Mid-market
May 2024 — Present · IN
Education
Gauhati University
Bachelor's degree, Science
Hindustani kendriya vidyalaya
Arya vidyapeeth college, Theoretical and Mathematical Physics
1995 — 2008
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