Nayan Kumar
VP - GDC North America Operations at Kantar
- Role
- Vice President & Head - Gdc North America Operations at Kantar
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Nayan Kumar
Dynamic leader with 27+ years of experience in leading diverse operations across industries, domains & driving business transformation. Proven ability in leading large teams combined with operational acumen, Strategy formulation, Data analytics, Six sigma rigor, financial discipline & ability to achieve challenging business goals. Effective at navigating global matrix structures, networking, building strong working relationships within the organisation & with clients. Calm under pressure, ability to motivate & mentor the right resources required to deliver service excellence.
Experience
Vice President & Head - Gdc North America Operations
Jun 2021 — Present · Hyderabad, IN
Education
Masters in Management
Master's degree, Tourism and Travel Services Management
2010 — 2012
Skills
- Crm
- Market Research
- Outsourcing
- Business Process Outsourcing (Bpo)
- Business Process Improvement
- Vendor Management
- Business Analysis
- Process Improvement
- Project Management
- Leadership
- Change Management
- Call Centers
- Budgets
- Six Sigma
- Transition Management
- Strategy
- Mis
- Risk Management
- Operations Management
- Management
- Service Delivery
- Offshoring
- Analytics
- Performance Management
- Banking
- Team Management
- Bpo
- Process Excellence
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