Nayan Chaturvedi

Manager on Duty @Sagar Multispeciality Hospital

Bhopal, IN

As the Manager on Duty (MOD), I am responsible for ensuring the smooth and efficient functioning of hospital operations during my assigned shift, with a strong focus on patient care, safety, and service quality. My role demands quick decision-making, problem-solving, and coordination between multiple hospital departments.Key Responsibilities • Oversee day-to-day hospital operations during the shift, ensuring adherence to policies, procedures, and quality standards. • Act as the single point of contact for resolving administrative, operational, and service-related issues during duty hours. • Coordinate with medical, nursing, and support staff to ensure seamless patient care and satisfaction. • Manage patient admission, transfer, and discharge processes, ensuring smooth workflow and documentation. • Address and resolve patient/attendant grievances promptly with empathy and professionalism. • Monitor emergency situations (Code Blue, Code Red, etc.) and coordinate rapid response teams effectively.

Baderia Global Institute of Engineering and Management Jabalpur

Master of Business Administration - MBA, Hospitality Administration/Management

Rani Durgavati Vishwavidyalaya

Bachelor of Arts - BA, Political Science and Government

Global college Jabalpur

Master of Business Administration - MBA, Hospitality Administration/Management

Sant Aloysius

Bachelor of Arts - BA, Political Science and Government