Nayami S.

Sales Operations Analyst, Salesforce, Netsuite, Zuora, SaaS

Role
Associate Sales Operations Analyst at Kaseya
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Nayami S.

Sales Operations Analyst | Data-Driven | Process Optimization | Customer-Centric…

Experience

  1. Associate Sales Operations Analyst

    Kaseya

    Jun 2023 — Present · Bengaluru, IN

    Managed and processed cancellations, device transfers, returns, and upgrades, ensuring smooth transitions and high customer satisfaction.• Oversaw Try-and-Buy returns, ensuring accurate tracking and reporting of trial equipment.• Contributed to merger and acquisition activities by integrating new accounts and consolidating contracts.• Created and maintained quotes, ensuring pricing and terms aligned with company guidelines & administered Profit Fuel processes to optimize revenue generation and ensure profitability across accounts.• Handled contract modifications, including amendments, renewals, and adjustments to meet customer needs.• Product Knowledge: VSA, Traverse, RocketCyber, Graphus, Dark Web ID, Compliance Manager GRC, Unified Backup (KUB), BMS, IT Glue, Datto RMM, Datto Continuity, Spanning Backup, Unitrends• Key Projects: RMA Project, BAD Debt Project, DattoCon 2023, K365 Product Launch, DattoCon 2024.

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Nayami S. — Associate Sales Operations Analyst at Kaseya in Bengaluru, KA, IN | Unifers