Nawaz Khan

About Nawaz Khan

Experienced EV aftermarket professional with a passion for electric vehicles and a strong focus on division management, service optimization, and customer support. Throughout my career, I have honed my skills in inventory management, warranty administration, troubleshooting, and strategy development, all aimed at delivering exceptional results and ensuring customer satisfaction.As a Service Engineer at Gensol Electric Vehicle Pvt Ltd, I have been instrumental in supporting the project lead to enhance serviceability, maintainability, and repair efficiency for new products. My expertise in conducting Digital Mockup exercises, preparing service schedules, and implementing CRM systems has contributed to streamlined service processes and improved customer experiences.During my tenure as Area Service Incharge at Okaya Electric Vehicle Pvt Ltd, I successfully increased the service market share of dealers by implementing effective strategies, driving revenue growth through spare parts and accessories business, and enhancing workshop productivity. My commitment to customer feedback, service standards, and team training has consistently led to positive customer interactions and enhanced service quality.At Kinetic Green Energy Power Solution Ltd, as a Service Engineer, I efficiently managed after-sales services, ensuring prompt resolution of customer issues and high satisfaction levels. My ability to track KPIs, manage spare parts inventory, and execute service promotional activities significantly contributed to the profitability of the service division.During my time at Paramtech Cad Services (VECV), I played a key role in implementing retro fitment campaigns, resolving field issues, and providing technical support to the aftermarket and dealership service teams. Additionally, I conducted proactive campaign services, maintenance activities, and vehicle testing to optimize fuel economy, all aimed at ensuring customer delight.I hold a Bachelor of Engineering degree in Mechanical from SSBT COET Jalgaon, and my CGPA of 7.6 is a testament to my dedication to academic excellence. My skill set encompasses not only technical expertise in electric vehicle troubleshooting and root cause analysis but also a strong aptitude for teamwork, problem-solving, and pre-sale readiness.As an adaptable professional, I thrive in dynamic environments and stay abreast of the latest industry trends and advancements, including AI tools and technologies. With a proven track record of driving growth and innovation in the EV aftermarket industry,

Experience

1. Field Quality Engineer

   Ather Energy

   Jul 2025 — Present

Education

• SSBT'S COLLEGE OF ENGINEERING & TECHNOLOGY, BAMBHORI.

  Bachelors of engineering, Mechanical Engineering

  2013 — 2017