Nawal H
Data-Driven Problem Solver | Simplifying Complex Data into Clear Insightful Solution | Predictive Models, Dashboards & Insightful Reporting
- Role
- Assistant Manager at Monumentails
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Nawal H
Curious, analytical, and driven by the challenge of making sense of complex data. I enjoy…
Experience
Assistant Manager
Jun 2017 — Present · Charlestown, MA, US
Optimized Service Delivery: Spearheaded the management of over 400 weekly client engagements, employing advanced data collection and Excel-based analytics to enhance service efficiency.Reputation and Network Enhancement: Actively engaged in networking and rapport-building activities, leveraging a personable approach to cultivate over 100 strong professional connections, thereby elevating the company\'s market presence.Data-Driven Client Insight: Conducted thorough data analysis to evaluate client behaviors, feedback, and service patterns. This approach led to the identification of key improvement areas, resulting in a remarkable 30% uplift in client satisfaction and notable revenue growth.Strategic Data Visualization: Expertly utilized Tableau for crafting compelling data visualizations. This initiative was instrumental in driving a 45% increase in sustainable business growth, achieved by transforming complex data into actionable insights for informed marketing strategies.Solution Development for Business Excellence: Innovated and implemented solutions tailored to both immediate needs and long-term goals, while fostering team collaboration in identifying and executing process improvements.Efficient Problem Resolution: Swiftly addressed and resolved time-sensitive scheduling and client issues, ensuring seamless and uninterrupted service operations.
Education
Southern New Hampshire University
Master of Science - MS
2023 — 2025
Sup de Co Marrakech
Bachelor's degree
Bunker Hill Community College
Associate of Arts - AA
2016 — 2019
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