Navya Naik
Business Analyst @ Tata Consultancy Services || MBA - Business Analytics & Marketing || Ex-Software Engineer
- Role
- Assistant System Analyst at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Navya Naik
Results-oriented and detail-driven Business Analyst with 3.5+ years of experience in…
Experience
Assistant System Analyst
Jul 2022 — Present · IN
Interacted and collaborated with internal customers to understand businessneeds and translate into requirements and project scope.•Drafted functional requirement documents outlining project scope, objectives,functional requirements, solution and impacts.•Created user stories to document system requirements and design solution.•Gathered feedback from internal users regarding issues related to applications.•Facilitated brainstorming sessions with cross-functional teams for problemsolving activities.•Identified and analyzed user requirements, procedures and processed to developoptimization strategies.•Delivered timely support by tracking issues and communicating resolutions tousers.•Analyzed data to bridge the gaps in the application and developed root causereports to address problems with the application.•Coordinated and participated in User Acceptance Testing (UAT) to validate thatsystem functionalities meet the business requirements.•Created test cases and scenarios based on functional specifications.•Identified and resolved any issues or discrepancies during testing, ensuring a smooth go-live process.
Education
Presidency University Bangalore
Master of Business Administration - MBA
2020 — 2022
Srinivas Institute of Technology, Mangalore
Bachelor of Engineering
2015 — 2019
Gujrarat Public School
11th-12th CBSE Board
2013 — 2015
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