Navprith Komal
Engagement Portfolio Lead @Cognizant
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WORK HISTORY
Engagement Portfolio Lead @Cognizant
Nottingham, GB
EDUCATION
BSF senior secondary school
Class XI
The Hindu Senior Secondary School
Class X
ICFAI
Master of Business Administration (MBA)
Bangalore University
B Arch
APM OGC
ITIL V3 Foundation Certification
Kendriya Vidyalaya
Class XII
Project Management Institute
PMP (Project Management Professional)
ABOUT NAVPRITH KOMAL
A seasoned, PMP certified Project manager, Certified Scrum Master & Service delivery executive with 27+ years of \'across-the-board\' experience in revenue generation & profitability, business processes optimization and key transformation projects. I am a versatile person with expertise in Client Relationship Management, Strategic Operations Management, P&L, Budgeting & SGA Management, Transition Management, Quality Assurance within IT and BPO environments across a wide spectrum of industries. Possess a track record of driving consensus across organizations, overcoming resistance to lead large-scale, global business/operational/IT restructuring & integration activities; along with fiscal performance and risk & compliance turnarounds to promote higher levels of competitiveness, performance, and profitability. KEY STRENGTH AREAS Program & Project Management | P&L/Revenue Management | Account Management & Client Relationship Management | Cost Optimization | Operations Management | Budget forecasting & planning | SGA Management | Transition/ Change Management | Risk/ Crisis Management, Problem Solving Project Management Methodologies – SDLC, Waterfall | Software Quality Assurance and Testing – SIT, UAT IT SKILLS: Full working knowledge of MS Office suite of products like Word, Excel, PowerPoint, MS Project, Outlook, Visio Working knowledge of NICE universe software, Davox Unison, Cisco Supervisor, CMS AVAYA Centervu Supervisor, AutoCAD, Spira, Jira, HPQC. Working knowledge of SDLC, Testing Methodologies, Requirements gathering, Estimation techniques, Account Planning, Program planning, execution and reporting, Risk Management. Effective leadership and collaborative working is crucial when working in a large, multi-cultural organisation and I have demonstrated success in managing huge span (team size of 400+ FTE and up to 12 M USD Revenue) customer support and technical support helpdesks for BPO operations. For more info, please contact me @ n•••••••@gmail.com
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